Return & refund policy
Returns & Refunds
Our Guarantee
We stand behind every product we sell. You have 60 days from the day your order arrives to request a return or refund. Train with the grip trainer, take it to the range, put it to the test — if it's not right for you, we'll make it right.
How to Start a Return or Refund
Contact us at contact@koreform.com with your order number, and we'll send you everything you need. Requests made without contacting us first cannot be processed.
For most orders, you won't need to ship anything back — once your request is approved, we'll process your refund to your original payment method within 5 business days. Please allow additional time for your bank to post it. If more than 15 business days have passed since approval, contact us at contact@koreform.com.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or not what you ordered, contact us right away at contact@koreform.com with a photo. We'll send a replacement at no cost to you — no return required.
Refund Policy Limits
We reserve the right to decline a refund in cases of evident abuse of this policy (for example, repeated claims or damage caused by misuse).
Contact
For any questions about returns, refunds, or replacements: contact@koreform.com
